Return Policy

a. Dissatisfied with your purchase? Inform us and enjoy hassle-free replacements at no additional cost. Reensing.com upholds a 30-day return policy for most products. (Please note: refunds are not provided.)
b. To qualify for a return, the item must remain unused, in its original packaging, and in the same condition as received.
c. Certain items, including perishable goods, customized products, and digital downloads, are exempt from our return policy.
d. Unless the return stems from an error on our part or a defective product, customers are responsible for return shipping costs.
e. Replacement items will be shipped as normal delivery, ETA time, days will be listed under your account on website.

Prompt Customer Support:

a. At Reensing, we prioritize delivering swift and effective customer assistance.
b. For any inquiries, concerns, or aid required, please reach out to our customer support team via our website contact us page or social media channels.
c. While we endeavor to promptly address customer queries and requests, response times may vary based on inquiry volume and nature.

Limited-Time Free Shipping in Canada, United States, and Caribbean Islands*:

a. Take advantage of complimentary shipping for a limited duration on eligible orders within Canada, the United States, and the Caribbean Islands through Reensing.com.
b. The duration of this free shipping offer will be clearly indicated on our website.
c. Certain conditions, such as minimum order value or specific geographic regions, may apply to qualify for free shipping.
d. We reserves the right to modify or discontinue the free shipping offer at any time, without prior notification.